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Reviews – Testimonials

If you are reading reviews to make a decision about getting a puppy , look no further!! I highly recommend this Family Business! From day one that I have had interactions with Jan, she has been top notch. From the process of picking out our babies, coming to meet them, to her answering EVERY question that I have had about having a puppy and I have had many. She has gone above and beyond and this has honestly been the best experience. We are absolutely over the moon with our little love bugs. We couldn’t be happier. Here is a picture of our Winston Dandy & Teddy Maxwell! ❤️
Cheri Hefner Avatar
Cheri Hefner
My family is so happy to choose this place. Friendly and well supported.
Eun Cha Avatar
Eun Cha
We had the best experience! Family Teddy Bears was patient, great at answering all of our questions and a pleasure to work with. We loved that our puppy had grown up with the ability to go outside, play with toys and other puppies and already knew how to use the dog door! Thank you Family Teddy Bears - we absolutely love our pomapoo Roscoe. (formerly known as Tarzan)
Krystal Philipps Avatar
Krystal Philipps
We highly recommend Family Teddy Bears and would definitely use them again in the future. Jan and Kris were very helpful in answering all our questions and were so helpful in educating us a lot on best practices for the puppy's health but they didn't push an agenda on us either. We could tell their goal was having the puppy's best interest in mind and didn't pressure purchase, but rather made sure the puppy had the best placement with owners who were informed and educated. Unfortunately, we haven't had that experience with some of our other pups from a different place. It was refreshing to see the dogs' health was the priority. They were prompt and thorough in answering all our questions, and a pleasure to work with!
Mary Jacobs Avatar
Mary Jacobs
Jan was absolutely wonderful to work with when we made the decision to get a new puppy. We had so many questions and wanted everything to go perfectly. We have never had a small dog before and much of the care is different than our other eighty pound girls. Over several months and many emails I came to know how much each puppy meant to Miss Jan and really what a lovely person she is. She wanted us to get the perfect pup and gave us all the information to get our home ready for our newest addition as well. When we just couldn’t decide by photo, Miss Jan invited us over to meet the puppies at our convenience. I just can’t say enough about her making this a great, easy experience. If I have any questions come up, I still email her for advice. Molly has been so happy from day one. She was so easy to train, so smart and loves everyone. And everyone loves her !! I think Jan’s personality, sweetness and care really started my Molly on the road to being the sweetest girl ever. If you’re looking for someone you can trust and puppies raised in a loving environment from day one look no further. We love Jan. And will definitely keep her contact info so if we decide to get Molly a sibling it will for sure be with Jan.
Amy Zeh Avatar
Amy Zeh
Got our shih-tzu Bichon mix “teddy bear” dog Cedar from Kris and Jan at Family teddy bears. Cedar is the sweetest dog and so gentle with my 6yr old Stepdaughter.
Erin Baker Avatar
Erin Baker
Just wanted to say what an awesome experience I had getting my puppy from family teddy bears. Jan and Kris were very helpful. They took the time to answer all my questions and make me feel comfortable about the whole process. They really do care about their puppies. Thank you so much. He is still an adorable little stinker and brings so much happiness into our lives.
Vicki Gerrein Avatar
Vicki Gerrein
I could never say enough good things about the owners! Our sweet teddy bear puppy is healthy and the sweetest little guy. He is the cutest teddy bear puppy and I have looked at A LOT of dogs this breed before finally founding our boy, Duncan. They helped me understand the breed and stepped me through everything. I never felt alone and I still months later feel like I can text or email anytime to ask questions to help keep our little guy safe and healthy. You will not find a better experience! If you’re looking for a teddy bear puppy this is the place to buy one. I hope we can get another teddy bear puppy soon!
Jessica Roy Avatar
Jessica Roy
Jan and Kris were a delight to work with. They are both super knowledgeable and walked us through the pros and cons of each breed to help us find the best fit for our family. They kept us informed through the entire process, and sent lots of videos and pictures as we awaited adoption day. Very accommodating and easy to work with. We highly recommend Family Teddy Bears! Jim, Sandy, and pup Cooper
Sandy Birko Avatar
Sandy Birko
I found Family Teddy Bears online. I called and spoke with Jan who was very friendly and answered all of my questions. We arranged to visit her home to see two of her puppies, only planning to get one, but the were both so cute that we got both pups. Jan was very organized giving me detailed history of the pups, picture of the parents, Vet record, samples of the food that they had been eating, toy, collar and blanket for each pup. Jan continued to stay in contact with me to help with my puppy parenting questions and guide us on feeding and care of our pups. They are both healthy and wonderful and I only have positive things to say about Family Teddy Bears, Jan and Kris.
Donna Kentros Avatar
Donna Kentros
Family Teddy Bear was very easy to work with. They answered all of our millions of questions. They’re very sweet with even sweeter puppies.
Lauren Fuller Avatar
Lauren Fuller
Jan & Kris with Family Teddy Bears are amazing!!!! They made the process of purchasing our toy poodle secure, simple, & enjoyable. My husband and I had countless questions & they were all answered with such detail & compassion. The first month or so that our baby girl Penny was home with us, we ran into many things we were still unsure of. Jan helped us every step of the way!!! Kris & Jan still reach out to see how we’re doing which is such a noteworthy quality in this business. It blows me away how much they care about their customers. I would recommend them to all of our friends & family members looking find a puppy!
Brittany Holloway Avatar
Brittany Holloway
Proud owners of a now 6 month old Cavachon - Bailey Marie. She is the most adorable loving dog with the sweetest personality. Jan is an absolute jewel to work with and makes the experience amazing. We recently lost our 17 year old dachshund. Jan was comforting while helping us think about the right timing for a new addition. She was patient and responsive with my incessant questions. She let us visit our Bailey, and sent pics/videos weekly. Highly recommend her as her dogs and her customer experience are second to none. You won’t be disappointed. She is definitely our first stop should we add a brother or sister in a few years!
Felice Rudolph Avatar
Felice Rudolph
Having recently lost my 17 year old Shih Tzu, I was hesitant to get a new puppy. After seeing the Family Teddy Bears website and speaking with Jan, I decided to visit her home and see a sweet Shichon she had......the rest is history. We are in love with our little Gizmo and would highly recommend these reputable folks if you are looking for a puppy.
Gina Old Avatar
Gina Old
Jan was very kind and knowledgeable. These babies are very much loved and taken care of. I love my little Maltipoo!
Karen Wainwright Avatar
Karen Wainwright